Ride-sharing giant Uber has found itself wrapped up in one scandal after another, and it seems the company’s president, Jeff Jones, has had enough.
The hashtag “Delete Uber” erupted in late January after the public learned that CEO Travis Kalanick had a spot on President Donald Trump’s advisory board.
The outrage began to fizzle out once Kalanick quit the board, but it resurfaced amid several subsequent complaints of sexism, harassment, and other turmoil within the company surrounding how drivers are being treated poorly and losing money due to drops in fares.
Additionally, the company is in the midst of a messy legal battle with Waymo — Alphabet’s self-driving car unit — which alleges that Uber has been stealing trade secrets, Tech Crunch reports.
On Sunday, it was announced that Jones would be stepping down from his position as president of the company after less than a year, according to The Huffington Post.
Jones joined the Uber executive team after leaving his role as chief marketing officer for Target.
“It is now clear, however, that the beliefs and approach to leadership that have guided my career are inconsistent with what I saw and experienced at Uber,” Jones reportedly said in a statement.
Following the initial reports, Kalanick confirmed Jones’ resignation in an email sent to employees.
Travis Kalanick's email to employees about President Jeff Jones's sudden departure pic.twitter.com/VuHovwixUb— Eric Newcomer (@EricNewcomer) March 19, 2017
In the email, Kalanick suggested that Jones’ decision was attributed to the fact that the company had decided to hire a chief operating officer — a new position that knocked Jones one level down in the company’s hierarchy.
However, it is much more likely that he chose to distance himself from the company’s tarnished brand, considering he was known as a "conflict-averse" leader, The Huffington Post notes.
Kalanick, himself, was caught on video berating one of his own drivers after the driver made complaints about how the fare cuts were negatively impacting his income. Once again, the CEO found himself at the receiving end of heavy criticism and released an apology statement, vowing to “fundamentally change as a leader and grow up.”
Who could blame Jones for breaking ties with such a dysfunctional operation?
Jones' resignation statement was short and sweet, but it didn’t offer detailed insight into his abrupt departure. Alas, it’s likely safe to say that much, if not all, of the aforementioned controversy played a role.
“I joined Uber because of its Mission, and the challenge to build global capabilities that would help the company mature and thrive long-term.
It is now clear, however, that the beliefs and approach to leadership that have guided my career are inconsistent with what I saw and experienced at Uber, and I can no longer continue as president of the ride sharing business.
There are thousands of amazing people at the company, and I truly wish everyone well.”
It appears as though Uber is in need of a total revamp, restructure, re-everything.
It’s one thing for drivers — who are at the bottom of the totem pole — to launch grievances against the company, but executive officials jumping ship speaks volumes about the tumultuous culture Uber has fostered from top to bottom.