Gunshot Victim Dies After 911 Operator Hangs Up On Distraught Caller

“OK, you know what, ma’am? You can deal with it yourself,” the firefighter told a frantic woman who was trying to save her dying friend.

Jaydon Chavez-Silver

high school student shot during a house party in Albuquerque, New Mexico, died after the 911 dispatcher hung up on the boy’s panicked friend. The reason: She swore during the call.

Jaydon Chavez-Silver was struck by an unknown assailant who opened fire while driving by the house. When one of his friends dialed the emergency number and asked for assistance, the operator got frustrated and disconnected the line.

The 17-year-old was pronounced dead at a hospital.

Even though the tragic incident occurred more than a month ago, a local news channel only recently obtained the audio recording of the call where the fire department dispatcher – now identified as Matthew Sanchez – is heard hanging up on the boy’s panicked friend after she cursed in desperation.

Frantic attempts to save the teenager’s life are also audible in the background.

Caller: I’m keeping him alive.

Operator: Is he not breathing?

Caller: Barely. Stay with me. Stay with me, ok. Good job Jaydon.

Operator: Is he breathing?

Caller: He’s barely breathing. How many times do I have to f---ing tell you?

Operator: OK, you know what ma’am? You can deal with yourself. I’m not going to deal with this, OK.

Caller: No! he’s going to die.

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“We heard rumors about the 911 operator hanging up on the caller when Jaydon was shot but had no other information,” said victim's mother Nicole Chavez. “After hearing the call today, it is heartbreaking to listen to. Right now, we just want to find the people responsible for this violent, deadly crime.”

Sanchez has been with the fire department for 10 years and has been working as a dispatcher for the past three years. He was reassigned after the incident.

“After learning of the alleged misconduct, driver Matthew Sanchez was immediately removed from the dispatch center and placed on administrative assignment. An internal investigation has been initiated. As the chief of the department, I am taking the allegation very seriously,” Albuquerque Fire Chief David Downey said.

Officials claim that the fire department units had been dispatched before Sanchez disconnected the line, but they were not able to save the Manzano High School student.

So far, no arrests have been made and authorities are still investigating the drive-by shooting.

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