Best Buy's corporate office is apologizing for an incident that was apparently witnessed by numerous customers, including young children.

"It was extremely, extremely pornographic image," customer Gloria Berg says. "I think even the word 'pornographic' doesn't cover it. I have never watched pornography, so I don't know what else you can see there, but to me, I really felt extremely violated."

Berg was inside the store with her son and his children. She says they were looking at the store's display of 55-inch screen smart televisions when a pornographic photo of a man and woman suddenly popped up.

She says the image stayed up for several minutes before the manager came over and took it down, and by then, several horrified families had seen it.

She says the manager told her someone had used the store's WI-FI to upload the image to the TV's.

She says the manager told her the same thing had happened the night before and there was nothing the store could do about it.

"They, like, brush it off like it's...who cares? Nobody cares. It's pornography. And we are getting adjusted to that kind of mentality. That's why we are losing our morals," Berg says.

Management at the Greenville Best Buy wouldn't talk to 7 On Your Side about the incident, so we called the corporate office, which sent us the following statement.

"Two individuals accessed our store's wireless signal to broadcast inappropriate content on a smart television display. In both cases, we worked immediately to disable the inappropriate content. We greatly apologize for this unfortunate incident and we are working to ensure that it does not happen again."

Best buy would not tell us if it has identified the individuals behind this, and if so, if it will pursue criminal charges.

But the Berg family has filed a complaint with police for dissemination of pornographic material.

Greenville police say the case hasn't yet been assigned to an investigator, but it will be.

Officials say they would actually need to see the image that was on the TVs to determine if any state or local laws were violated.

They haven't yet contacted Best Buy to see if the image was saved.
©2012 Media General Communications Holdings, LLC. A Media General company.