A very disturbingly racist video has emerged on the Internet in which a Florida woman filmed herself screaming out insults at a Dunkin’ Donuts cashier when her meal was not re-funded immediately upon request.
The Smoking Gun identified the woman as Taylor Chapman, 27, who walked into a Dunkin’ Donuts on Saturday with an iPhone in hand to record a complaint about not being provided a receipt for her meal she had the night before. It was then when the confrontation started between Chapman and an employee at the eatery.
Chapman can be heard screaming, “This s*** is about to go live, b****! Right on Facebook, because I already posted what your dumb a** did last night, so I hope you’re happy with your little f***ing sand n—er self… I’m about to nuke your whole f***ing planet from Mars. You think ya’ll are tough, big fat Arabs bombin’ the trade center? I’ll show you tough.”
“I just want my bacon crispy and my people to be nice. I literally can’t wait to post this on Facebook just as soon as we’re done,” she continues. “Hi Facebook! This is what you have to do, in life. It f***ing sucks. Blow my brains out.”
Yes, all this for a non-refunded meal.
In a somewhat similar incident last month, a Papa John’s customer posted a voicemail on the internet in which two employees were engaged in a disturbing racist conversation. Both the workers were later fired from their jobs.
Unfortunately, in Dunkin’ Donuts case, Taylor Chapman cannot be fired. In fact, the employee who was insulted, Abid Adar, 18, handled the situation quite wisely and didn’t react to the racist insults. Dunkin’ donuts official Twitter account appreciated Adar in the following tweet:
@grumpyhaus We're proud of how r crew member handled this situation. The franchise owner of the restaurant plans 2 recognize the crew member— Dunkin' Donuts (@DunkinDonuts) June 11, 2013
Chapman has deleted her Facebook and LinkedIn accounts and was not available for comments. You can watch the filmed conversation here.
UPDATE: Dunkin' Donuts has publicly commended the employee seen in the video.