Servers Forgot To Delete Insulting Comments On Diners’ Receipt

by
Kate Brown
Two servers at a Peter Chang restaurant in Arlington, VA decided to make insulting jokes at the diners' expense — and forgot to delete them off their receipt.

When four diners went out for dinner on Saturday night, they didn’t think they would encounter such horrible waiters.

They decided to eat at a restaurant called Peter Chang in Arlington, an authentic Sichuan outpost that was opened by the Chinese embassy chef turned serial restaurateur.

The Washington Post was able to hear what happened from a member of the dinner party:

“One of the diners, who had lived in Beijing for much in the 2000s, was surprised by the rice presentation and made a comment to the server, saying “‘Oh, you guys don’t serve them in individual rice bowls?’,” related another diner in the party, who asked to go by his first name, Matt.

“The server told the group that when rice is served to three or more diners at Peter Chang, it comes in a large bowl. The former Beijing resident thought that was odd, considering the family-sized portion ran counter to the personalized bowls he encountered in China. The server then asked if the foursome would like individual rice bowls instead. They declined.”

That should have been the end of it, but when the check for their meal arrived, they asked to split the bill four ways.

“That’s totally how they do it in China,” the server reportedly said.

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"I obviously had no idea what that meant, because I'm just a white guy from Arlington," Matt said. "But my friend from China, he told us after she left, 'In China, one person pays for it. That's not at all the way things are done in China, so she's being sarcastic.' Then we saw the receipt."

When the diners received the receipt, they then noticed that there were two comments on the food items. One read, “im a plad a******,” while the other read, “i have a small penis.”

The Washington Post points out the three of the diners were wearing plaid, and that the comment was definitely directed at the diners.

As soon as they noticed the insults on the receipt, they called over a manager that then brought the two servers over to explain that it was a joke—a horrible, insulting joke—and that the two servers that had written the comments on the POS system had meant to delete the comments before they handed them the bill.

How did the servers behave during this awkward interaction?

"I would say they seemed slightly embarrassed," Matt said. "It wasn't like, 'We're so sorry. This is unprofessional. We mean to treat our customers better.' It was more like, sorry-this-is-embarrassing-it-was-a-joke sorry."

The manager Qian Cheng told The Washington Post that he was horrified by the servers’ actions and was debating whether or not he would fire one (or both) of them.

“They always do that. I’ve told them so many times,” Cheng said. “And they did it again.”

He added that he cut back on their hours and they would no longer be working during the prime weekend hours.

"I know it's not comfortable," Cheng said about the incident. "If somebody had given me the check, I [wouldn't] be comfortable."

He gave the diners a $20 gift card as an apology.

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Banner Image Credit: Takeaway via Wikimedia

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