Stranded BA Passengers Sent To Back Of Queue

"British Airways faced an angry backlash from long-haul customers stranded in India and China today after the airline admitted it is giving them no priority over new paying customers for empty seats. As travel chaos continued in the wake of the volcanic ash cloud, the airline's customers in Mumbai, Delhi and Beijing told the Guardian they face paying up to £2,000 upfront for single tickets if they want to get home before next month, when their flights have been rescheduled. Any free seats are being placed on the open market rather than reserved for stranded passengers, BA confirmed. The latter are being asked to visit the airline's website to access earlier bookings. A BA spokesman said they would be reimbursed for the full price of tickets whenever they fly back, although that was not the message passengers understood from staff in foreign airports."