McDonald's does not welcome horses in its drive-thru or within the restaurant's walls, as one woman found out.
McDonald’s is standing firm on its “no horses” policy after a woman brought her noble steed into a McDonald’s in Greater Manchester. After riding her horse through the drive-thru and being told that horses are not allowed in the drive-thru lane, the woman tried her luck with going into the actual store. The horse “ended up doing his business on the floor,” according to a spokesperson for the Greater Manchester police.
McDonald’s did its best to play up the harm caused by the horse incident so as to not appear like a soulless, anti-horse corporation:
"The incident caused distress to customers and disruption for the restaurant, and the police issued the woman with a fixed penalty notice."
She added: "The health and safety of our customers and staff is our top priority, and for this reason we are unable to serve pedestrians, bicycle riders or customers on horseback through the drive-thru."
These policies were probably drawn up by their lawyers, but really? No bikes? Horses I can understand not wanting around, due to their propensity to do their business at a place of business. The prohibition on pedestrians using the drive-thru is easy enough to understand, seeing as they could just walk into the actual McDonald’s store. Bikes, however, don’t have the biological concerns of a horse, and have a practical argument for wanting to just bike through the drive-thru instead of locking up and going inside.
The woman was joined at the drive-thru by a girl on a pony, who apparently thought better of taking her animal into the McDonald’s, or if she did, managed to avoid the fine and news coverage of her horse-riding friend.