To help take care of owners whose 2013 Escapes were recalled because of frayed fuel lines, Ford is giving dealers $300 per customer to cover the extra service needed.
Ford is recalling 11,500 Escapes built from April through July 11 with the 1.6-liter EcoBoost engine in the U.S. and Canada after three reported fires caused by damaged fuel lines to the engine.
Customers have been told not to drive the vehicles and to call their dealers to have the SUVs picked up for repair. The owners are being given loaner vehicles.
Ford said the goal is to complete all repairs next week. The recall was announced a week ago.
Dealers have been told to return the fixed Escapes filled with gas, washed and vacuumed.
The unusual move addresses the uniqueness of the recall -- the last time Ford told customers to park their new vehicles because of a safety concern was in 2004, when a problem with the control arms was found in the Ford GT super sports car.
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