When they finally returned one afternoon, they were surprised to see that their server still remembered them.
Kayla Lane noticed that the Riddles didn’t have their infant daughter, Glory, with them this time. So before she took their order, she asked after the little girl.
The couple looked at one another in silence. They would likely not have said anything, but the waitress had asked...
They told her that Glory had passed away in her sleep four weeks ago, from an unknown cause.
Lane says that she’s “really good at remembering people,” but this time she wishes she hadn’t. She felt that she’d:
made them remember. Even though it’s going through their minds all day, every day.
Lane wanted to make up for her "misstep," and, in her small way, for the bad hand the Riddles had been dealt.
At the end of the couple’s meal, and without a word, she slipped them a receipt with the following message:
“Your ticket has been paid for. We are terribly sorry for your loss.
—The West Side.”
Lane didn’t even take credit for the gesture, which she had paid for out of her own pocket. When the shocked couple tried to refuse the offering, she insisted that the company had taken care of the tab. She didn’t even want them to tip her, explaining that the company had done that, as well.
This wasn’t even the first time Lane had picked up a customer’s tab, and anonymously, too. She’s done so for military personnel, firefighters, police units. She makes habit of selflessness, and on a waitress’s salary.
“I feel privileged that I’m able to do it.”
“I didn’t want any recognition…I just simply wanted the satisfaction of being a helping hand in a time of deep sorrow for this family.”
Thankfully, the manager of the café refused to let Lane’s gesture go unrecognized.
The Riddles were touched, and shared the receipt via social media, upon which it went viral.
“We were grateful to see that there are good people in the world and that people want to help.”
It’s some comfort amid enduring grief.