When it comes to making customers feel special, Nintendo knows how. Just take a recent letter the gaming corporation sent to fifth-grader Hibiki Sakai after Sakai wrote a letter inquiring about games for handicapped players, My Nintendo News reports.
The letter is so sweet, it hurts.
Hello. My name is Hibiki Sakai and I am in fifth grade. I am blind, but I’ve always wanted to play video games like everyone else. But there aren’t many games I can play at all. The one game I can really play is Rhythm Tengoku. It’s the only game I can enjoy together with others, and I never lose at it. I’ve gotten perfect scores on all the versions on the Game Boy Advance, Nintendo DS, Wii, and 3DS too.
So I really, really want you to make more Rhythm Tengoku games. And it’s perfectly fine if you make them a little harder too! I think that there are a lot of other kids with visual impairments who want to play video games but can’t. So I’d love for you to develop more games for people with handicaps to enjoy playing with others.
I will always support you, Nintendo.
From Hibiki Sakai"
Nintendo responded to Sakai with a letter in braille addressing his concerns.
"Thank you so much for sending us here at Nintendo your heartwarming letter.
We are so happy to hear that you’ve perfected and enjoyed Rhythm Tengoku, Rhythm Tengoku Gold, Minna no Rhythm Tengoku, and Rhythm Tengoku The Best.
We have passed on your letter to Nintendo’s development department. We want to keep making games that everyone can have fun playing, so thank you for your support."
Perhaps more inclusive Nintendo games are coming down the pipeline, not only for Sakai's sake, but also for the rest of the fans who may have a visual disability.
Kudos to Nintendo for hearing out Sakai, who's just one voice of many.
His voice, it seems, is stronger than most.
Banner/thumbnail credit: Flickr user Jeff Dlouhy